Operations Analyst null

About Thomson Reuters

Thomson Reuters is one of the world’s most trusted providers of answers, helping professionals make confident decisions and run better businesses. More than 25,000 employees in hundreds of locations worldwide.

Your role

You will be part of a global operations team that forms the backbone of Reuters news management. The international team provides critical support to ensure the company's news operations run smoothly; their stories are resourced appropriately; the company has the right staff in the right places at the right time, and their staff are safe throughout the world.

As an operations analyst, you will provide critical support for a variety of functions including:

• Freelancer and vendor management
• Payment follow-ups
• Procurement
• Customer queries
• News research
• News planning assistance

This is an excellent opportunity to get in on the ground floor of a new team that has made a real impact in freeing up resources across news operations.

• You’ll need to be comfortable using spreadsheets and working diplomatically via email and phone to resolve problems and ensure the company's processes are running efficiently.
• An interest in news and an understanding of journalism is highly desirable as there will be opportunities to assist with updating news planning calendars, answering customer queries and helping journalists with database searches.
• You must be willing to work evening and overnight shifts.

Key Deliverables & Accountabilities in this role are,

• Assist General Managers with freelancer contracts, vendor account setup and payments. Ensure timely follow-through on unresolved issues
• Track staff issues, including managing an up-to-date headcount tracker and assisting with issues related to the company's contractor population.
•  Manage purchase orders using the internal procurement tool, Ariba
• Answer queries from definitive customers about news stories
• Update news planning calendars as required
• Assist with new database searches
• Ensure all reports are accurate, current and easily accessible when needed

Training, development & rotations

The company's approach to well-being is centred on the workplace environment and lifestyle practices. Employees can access programs and resources that empower and inspire them to embrace a healthy lifestyle, address personal challenges, and manage their mental, physical, social, and financial well-being.

They have made mental health and healthy minds a central pillar of the employee experience, where everyone can speak openly and confidently about their well-being, feel supported, and be able to do their best work. By signing on to the Mindful Business Charter, Thomson Reuters joined a group of organisations committed to ensuring mindful business practices are embedded in the workplace.

Salary & benefits

The annual salary for this role can range from INR 4.5 to 5.7 LPA  (Source: Ambition Box). Some of the other benefits provided by the company to support its employee's personal and professional growth are;

• Global careers
• Flexibility
• Work that matters
• Tuition reimbursement
• Parental leave
• Social events and activities
• Health and wellness reimbursement
• 2 paid volunteer days
• Learning and development

Work-life balance

They foster an inclusive workplace where all employees are valued and have the opportunity to reach their full potential. Work days are usually from Monday to Saturday. Work days are usually from Monday to Saturday. They have flexible work timings.

Culture & vibe

The diversity of companies' talents, ideas, and experiences is their true strength. That's why it fosters an inclusive workplace where all employees are valued and have the opportunity to reach their full potential.

To drive innovation and deliver competitive advantage, they embrace diversity of thought, style, experience, culture, race, colour, gender, national origin, religion, gender identity and expression, sexual orientation, disability, age, marital status. citizen status and veteran status.

About you

 To be an attractive candidate the following behavioural competencies are preferred with key skills;

• Understanding of the news management process
• Exceptional organisational skills
• Effective at managing multiple and competing priorities
• Ability to use database search tools
• Excellent communication skills, both verbal and written
• Self-starter and willing to identify opportunities to improve processes
• Willingness to work in rotational shifts, 24/5 operations

How to apply

To apply for this role, just click on the "Apply on employer site" button, which navigates to the career section where the application can be filled out and submitted.