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About Upstox

Upstox is one of India's leading Fin-Tech companies with a mission to simplify trading & investing to make it easily accessible to the masses. They aim to enable everyone, from new investors to seasoned traders, to invest across multiple categories with their state-of-the-art trade & investment platform and commission-free pricing. They offer numerous asset categories to invest in, like Stocks, IPOs, Mutual Funds, and more.

To know more, watch this video:

Your role

As a Product Intern, you will have the opportunity to contribute to the development and enhancement of the platform, ensuring a great experience for users. This role is ideal for individuals who are passionate about personal finance, have a strong analytical mindset, and are eager to learn and grow in a fast-paced environment.

Responsibilities:

• Get to know the customer: Analyze data, conduct user research, and analyze support tickets to understand their pain points and address them at scale. 
• Make your first release: Collaborate with designers and developers to address the identified pain points using your research and analysis. 
• Increase adoption of existing product features.

In Your Day-to-day Role, You Will:

• Analyze data to discern positive and negative trends and take appropriate action. 
• Maintain close connections with customers through user research or other mediums to address critical customer issues related to specific product features. 
• Analyze customer tickets associated with a particular product feature and brainstorm solutions to address them at scale. 
• Collaborate with developers and designers to develop small features and address existing bugs. 
• Scale existing product features by collaborating with the marketing team and/or implementing self-adoption solutions. 

Training & development

Become part of a high-energy team where you will learn from highly skilled professionals and grow in a fast-paced environment. You will get to collaborate with designers and developers, contributing to their mission of simplifying complex financial solutions.

Benefits

Benefits at Upstox may include:

• Flexibility Work Set-up
• Generous Leave Policies
• Employee Assistance Program
• No Gender Stereotypes
• Safety and Security at Upstox
• PPO will be offered based on performance

Work-life balance

They promote work-life balance by offering flexible work arrangements, allowing employees to work from the office, home, or remote locations. Employees benefit from additional leaves, including annual, COVID, and maternity/paternity leaves, alongside standard holidays. Mental health is prioritized through a dedicated Employee Assistance Program supporting emotional and mental well-being.

Company culture

Upstox fosters a fast-paced, collaborative, and enriching community driven by passion and performance. The culture emphasizes a customer-centric approach, quick and diligent work ethic, and mutual support in achieving goals. Integrity is paramount, with a commitment to always doing the right thing, especially in handling customers' money and trust.

To learn more about the Upstox vision, watch this video:

About you

They have a team of highly skilled technology and finance professionals and are currently looking for highly motivated field experts to be part of their high-energy team.

If you can showcase your abilities to:

• Be self-driven / quick starter 
• Have an ownership mindset 
• Aggressively drive and deliver results 

Sources

The following sources were used in researching this page:

• upstox.com/life-at-upstox
• youtube.com
• linkedin.com