Analyst Operations null

About UST Global

At UST, they help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, they work with their client to co-create lasting change. Together, with over 26,000 employees in 25 countries, they build for boundless impact - touching billions of lives in the process.

Your role

Role Proficiency:

Perform analysis research and find resolution of business problems under guidance.

Outcomes:

• Work with cross-functional teams to gather and analyse information and recommend solutions
• Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers
• Document findings of the study and prepare recommendations for implementation of the new systems procedures or organizational changes
• Recognize and maintain confidential information

Measures of Outcomes:

• Quality of research and analysis
• Number of solutions recommended
• Number of new systems or processes recommended
• Accuracy of reporting and MIS

Outputs Expected:

Operations Responsibility:

• Collect and analyze information on specific business problems or procedures
  recommend solutions
  as required
• Develop and maintain performance reports and consult with management about the format
  distribution
  and purpose
• Review management reports and make specific suggestions based on the report
• Work with cross-functional teams to ensure successful implementation and rollout of newly implemented systems or process

Additional Comments:

• Manage all contract extensions and Invoices, PO for account
• Accountability in handling all MSD Opportunities
• Work with minimal guidance and a good team player
• Ensure all operational activities will continuously follow-ups
• Good Verbal and written communication skills
• Good Stakeholder management skills
• Handle all Onboarding and Offboarding activities within the account
• Proper status reporting to clients and Upper management

Training, development & rotations

The company offers several ways for its employees to invent something just for fun, such as UST’s annual D3 Hackathon, which puts its employees’ engineering and programming skills to the test. They believe the best ideas can come from anyone, anywhere which is why they invest in those just starting on their professional journey. 

Salary & benefits

The annual salary for the role in this company can range from INR 2.8 to INR 4.0 LPA. (Source: Ambition Box)

Listed below are some benefits:

• Job training
• Soft-skill training
• Free transport and food
• Educational aid
• International Relocation 
• Child care
• Life insurance
• Healthcare and disability insurance

Work-life balance

UST has a good, inclusive work environment and a diverse working culture, one of the best in the industry. They always take care of their employees.

Culture & vibe

The company is proud to embrace the same values that have shaped UST since the beginning. Since day one, they have built enduring relationships and a culture of integrity. And today, those same values inspire the company to encourage innovation from everyone to champion diversity and inclusion and to place people at the centre of everything they do. 

They are teammates who celebrate a diverse and inclusive workplace. Who listen to one another, and view learning as a life-long journey. As they work with world-class clients, they ground their decisions in humility, humanity, and integrity.

About you

Skill Examples:

• Strong analytical and problem-solving skills
• Must be a self-starter and quick learner
• Ability to work in a team environment
• Strong written and oral communication skills
• Ability to handle pressure and setbacks
• Adaptability
• Ability to meet deadlines and manage multiple priorities
• Ability to maintain the confidentiality of information
• Should be an extrovert

Knowledge Examples:

• Good understanding of the IT industry.
• Experience with MS Word Excel PowerPoint and MS Visio

How to apply

To apply for this role, simply click on the "Apply on employer site" button on this page to submit your application with UST Global India.

For a fresher, the recruiting process would be subjected to;

• Written examination
• Technical Test
• Group Discussion
• Personal Interview (Technical cum HR Interview)

It is also necessary to study all basic concepts regarding the specified specialization stream selected for studies. The HR round includes personal questions, academic project-related questions, salary expectations, and knowledge about the company.