Network Operations Associate null

About UST Global

At UST, they help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, they work with their client to co-create lasting change. Together, with over 26,000 employees in 25 countries, they build for boundless impact - touching billions of lives in the process.

Your role

Role Proficiency:

Perform the  first level of monitoring analysis and implement solutions to improve network quality under the supervision

Outcomes:

• Acts under continuous support in the Network domain for 24/7 operation
• Monitor and perform first-level analysis
• To detect diagnose create tickets and resolve network operation issues.
• Proactively identify problems thereby reducing network downtime.
• Support the Management team by providing KPI Performance trend reports as per requirement.
• Network planning and KPI analysis.
• Basic network Integration validation and testing.

Measures of Outcomes:

• SLA adherence on P1 P2 & P3 as per service providers.
• Adhere KPI threshold (less than
• 5% call drops)

Outputs Expected:

Planning:

• Ensuring that the new telecommunications network planning meets the needs of the subscriber and operator.

Integration:

• Integrating new Network Elements (eNodeB
• new sector addition and RRU swap)

Alarm Monitoring:

• Monitoring alarms on the network elements and coordinating with the field team to resolve the issue within SLA

Fault Management Services:

Detecting

• Isolating and correcting faults in the network

Configuration Management:

• Collecting different information about hardware devices
• software and other elements of the network to, support administration and troubleshooting

Performance Monitoring:

• Creating reports using the NetAct tool

Training, development & rotations

The company offers several ways for its employees to invent something just for fun, such as UST’s annual D3 Hackathon, which puts its employees’ engineering and programming skills to the test. They believe the best ideas can come from anyone, anywhere which is why they invest in those just starting on their professional journey. 

Salary & benefits

The annual salary for the role in this company can range from INR 2.8 to INR 4.0 LPA. (Source: Ambition Box)

Listed below are some benefits:

• Job training
• Soft-skill training
• Free transport and food
• Educational aid
• International Relocation 
• Child care
• Life insurance
• Healthcare and disability insurance

Work-life balance

UST has a good, inclusive work environment and a diverse working culture, one of the best in the industry. They always take care of their employees​​.

Culture & vibe

The company is proud to embrace the same values that have shaped UST since the beginning. Since day one, they have built enduring relationships and a culture of integrity. And today, those same values inspire the company to encourage innovation from everyone to champion diversity and inclusion and to place people at the center of everything they do. 

They are teammates who celebrate a diverse and inclusive workplace. Who listen to one another, and view learning as a life-long journey. As they work with world-class clients, they ground their decisions in humility, humanity, and integrity.

About you

Skill Examples:

• Ability to administer routers switches gateways and oversee telecom infrastructure
• Ability to perform and execute drive tests in the customer or target environment
• Ability to analyze logs (traces drive test UElogs) / network
• Ability to effectively communicate and interact with the Client

Knowledge Examples:

• Knowledge of network architecture.
  • Operating Systems and software platforms
  • Knowledge of network protocols.
  • Product knowledge of CISCO Huawei ZTE Nokia and Ericson

How to apply

To apply for this role, simply click on the "Apply on employer site" button on this page to submit your application with UST Global India.

For a fresher, the recruiting process would be subjected to;

• Written examination
• Technical Test
• Group Discussion
• Personal Interview (Technical cum HR Interview)

It is also necessary to study all basic concepts regarding the specified specialization stream selected for studies. The HR round includes personal questions, academic project-related questions, salary expectations, and knowledge about the company.