Demand Specialist null

Job Description

The Demand Specialist focuses on the provision of administration and provides good knowledge, working on the technology strategy and aligning the market demands and financial and commercial plans. They work on tasks related to the transformation of business demands, from ideas to defined and agreed Network and/or IT deliverables. The Demand Specialist has a good understanding of established concepts and procedures in demand and portfolio management activities to deliver the technology strategy. Typically reports to the Senior Demand Manager.

Responsibilities

• Advises on the implementation of strategic demand management decisions to ensure alignment between business strategy and Network/IT planning in support of business needs and carries out administrative activities;
• Supports the team in understanding the business requirements of users, including portfolio and lifecycle management of services, requirement capture, business rules and logic, financial and business-case constraints and alignment of delivery capabilities;
• Executes demand management activities including impact assessments, resource planning, stakeholder management and budget management;
• Delivers business analysis activities including requirements analysis, traceability matrix, process analysis, benefits validation, customer experience evaluation and user acceptance test verification;
• Executes portfolio control activities including annual planning of forecasting, budget planning and control, prioritisation recommendations and sourcing recommendation;
• Contributes to the team working with solution architectures to ensure project feasibility and strategic alignment and working with project management to enable cross-functional working and effective management of resources;
• Owns solid relations with user experience to ensure business process alignments with the customer experience. Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

Skills Required

• Agile
• Requirements Analysis
• Complexity Management
• Communication
• Data Analytics and Insights
• System and Process Transformation
• Business Partnering
• Change and Adaptability
• Collaboration
• Business and Commercial Acumen
• Strategy and Vision
• Risk Management
• Partner and Supplier Management
• Project and Programme Management
• Demand Management