Business Operations Associate null

About ZS India 

ZS is a professional services firm that works side by side with companies to help develop and deliver products that drive customer value and company results. From R&D to portfolio strategy, customer insights, marketing, sales strategy, operations, and technology, leverage deep industry expertise and leading-edge analytics to create solutions that work in the real world. 

Your role

• Understand client business issues, operating business rules, data, and processes
• Operate business processes for clients periodically, including configuring business rules, synthesizing data, and performing quality checks to create error-free deliverables.
• Review deliverables with project managers to bring out the key useful insights for key client stakeholders; Develop domain expertise to become increasingly independent in creating insights;
• Develop expertise in software technologies/tools to synthesize data according to business rules
• Interact with internal or client teams to resolve input data issues
• Respond to ad hoc analytical requests from the clients
• Understand, analyze and provide descriptive answers to client queries resulting from     deliverables or business questions;
• Incorporate process changes in response to evolving business needs;
• Identify and implement business process improvements on internal processes to decrease effort, improve quality and value
• Implement innovations in what the company does and how we do things to continuously enhance the value of the business and knowledge.

Salary & benefits

The average annual salary for the Business Operations Associate role starts from INR 4.0 LPA (Source: Glass door).  ZS provides the following benefits.

• Cafeteria
• Gymnasium
• Work From Home
• Health Insurance
• Free Transport
• Team Outings
• Soft Skill Training
• Job Training
• Education Assistance
• Free Food
• Child care
• International Relocation

Work-life balance

Work-life balance is rated at 2.6/5.0 (source: Ambition Box). Work days are usually from Monday to Friday. They have flexible work timings.

Culture & vibe

Every year, ZS consistently rate “the people” and “the collaborative working style” as top drivers of engagement. A supportive community, trust and empowerment, humility, innovation, and a quest for continuous improvement are a few of the hallmarks that underpin culture.

Welcome to a company where new ideas are celebrated, learning opportunities are abundant, people are treated as individuals and colleagues become lifelong connections.

ZS celebrate the visible and invisible elements of identities, personal experiences, and belief systems. The ones that comprise us as unique individuals and shape who the company are. Collectively, these elements foster collaboration, drive innovation, and lead to greater client impact.

About you

To apply for this role, you must be:

ZS welcomes candidates with a range of degrees and backgrounds, though sustained success with a significant volume of analytic and quantitative coursework is required. Business Operations Associates commonly possess a bachelor's or master's degree in Engineering, Operations Research, Management Science, Applied Mathematics, Statistics, or Econometrics.
In addition to a strong academic record of analytic and quantitative work, typically demonstrated through consistent top marks in university, successful Business Operations Associates also have broadly applicable consulting skills such as:

• Strong work ethic and personal initiative
• Ability to work across global cross-office teams and in a team environment
• Excellent organizational and task management skills
• Structured problem-solving skills
• Focus on quality and detail orientation
• Strong verbal and written communication skills with the ability to articulate results and issues to internal and client teams
• Process management, improvement focus, and willingness to learn cutting-edge tools  and technology
• Client service orientation and strong business acumen

ZS is a global consulting firm. Fluency in English is required; additional fluency in at least one European or Asian language is desirable.

How to apply

To apply for this position, simply click the “Apply” button on this page. All applications at ZS must be submitted through their Careers page.

The hiring procedure generally varies according to the job.

• Aptitude Test (online).
• Group Discussion Round.
• Skills interview.
• Problem-solving interview.
• HR Interview Round.