Voice Customer B2B (Start ASAP)

About Bharti Airtel

From being a telecom company with selling price plans to becoming a key part of the industry disruption, from being a service provider to being at the center of the ecosystem of digital services, Airtel has worked to overhaul the digital space and drive it ahead.

Your Role

•  Remedy Network TT Handling and problem resolution within SLA.
•  HB & Airtel work-related complaints handling.
•  Network uptime.
•  Reports on Time.
•  Repeated Incident Reduction.
•  Improving Network Performance (CCR & CFNR).
•  Switch Network Availability.
•  Data Accuracy.
•  TT Closure SLA.
•  MTTR.
•  POI coordination.
•  Span of control.

Training & Development

With a firm focus on building resilience and boosting operational efficiency, the leadership training programs are designed to mentor and build future leaders. It provides learnings and know-how on responsibilities and challenges of higher managerial roles, effectively laying the foundation for creating leaders of tomorrow.

Salary & Benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

• Safe working environment.
• Health camps.
• Maternity leaves benefits.
• Daycare center.

Career Progression

Airtel provides a safe, fast-growing environment for the employees along with a learning platform with different up-to-date pieces of training relevant to all departments which grows an employee professionally.

Work-Life Balance

A space that’s more than just work. They have state-of-the-art facilities at Airtel to help employees take a break and refresh themselves as and when needed. The facilities provide Gymnasium, Employee fitness sessions, and Grocery stores. Multi-cuisine cafeteria, Concierge.

Culture & Vibe

Airtel always encourages young talent to join its team. It provides a very friendly, lively, disciplined, and respectful atmosphere for its employees, without any gender discrimination. It provides a safe environment for women to work comfortably by making special provisions.

About You

•  IMS Knowledge- Huawei & Nokia.
•  Huawei NGN Knowledge.
•  IP Knowledge.
•  Huawei MSAN knowledge.
•  POI concepts.
•  Problem-solving skills.
•  Analytical skill.
•  Result Oriented.
•  EPABX Knowledge.
•  Switch routing and charging.

How to Apply

• The Airtel recruitment process is conducted in three major steps: the application round, the assessment round, and the final acceptance round.
• The candidates are invited for an assessment test and an interview after a committee reviews it.
• The candidates who clear the test and the interview are given an offer letter.
• To apply for this position, simply click the "Apply on employer site" button on this page.

Sources

The following sources were used in researching this page.

• eeji.fa.em3.oraclecloud.com/Bharti Airtel-about, work-life balance, benefits
• airtel.in/Bharti Airtel-training & development