Operations Buyer null

About IBM

IBM (International Business Machines) specialises in producing and selling computer software, hardware, and middleware. They also specialise in providing consulting and hosting services in various areas such as mainframe computers and nanotechnology.

Your role

As a Procurement Buyer will be responsible for delivering several procurement processes that support the department providing excellent customer service. This is a critical role that enables the operations of the department to run as efficiently as possible enabling managers to focus on strategic property and procurement.

• Receives PR and Converts to Purchase Orders.
• Indirect Procurement Purchasing activity and support Sourcing team.
• Support queries from Clients/stakeholders, internal IBM.
• Transmits POs to suppliers and Expedites delivery when needed/requested.
• Manages goods/services claims and escalation points for customer queries.
• Amends or closes Purchase Orders, Reporting activity.
• Handle queries received from Business Requestors, Suppliers, Procurement Managers and from Accounts payable.
• Create reports on Open PO, Blanket PO expiration report, Contract Expiration report and other reports in the required format with good quality.
• Maintain updated records on processed transactions.
• Able to manage priorities, deadlines and tasks to meet deadlines and accomplish goals; Ability to handle multiple concurrent tasks.
• Good interpersonal interaction and ability to work well with the team and Client stakeholders.
• Positive Attitude, Planning, Curiosity, Self-discipline, and Ability to work in Rotational Shifts.
• Assumes additional responsibilities as assigned.

Salary & benefits

The annual salary for this role will range from INR 2.0 to 3.5 LPA (Source: AmbitionBox). Below are the benefits they provide to their employee

Benefits:

• Remote working
• Soft skill training
• Job training
• Health insurance
• Free transportation
• Cafeteria
• Gymnasium
• Team outings
• Travel assistance
• Education assistance
• Free food
• Childcare

Career progression

IBM offers numerous opportunities for interns and fresh graduates to take advantage of. There are internship programs, apprenticeships, and other training programs to participate in and establish yourself in a chosen career path.

Besides, you'll be working with some of the best minds in the computer technology industry. That's a great perk of working at IBM. Fresh graduates and interns at IBM can learn on the job from their more experienced colleagues.

Work-life balance

Work days are usually from Monday to Friday. IBM provides a hybrid working option with flexible work timings. Good platform to learn about multitasking.

Culture & vibe

Like most leading organisations in their respective industries, IBM has a good and healthy work culture. They thrive on great individuals and good corporate policies. However, the culture is somewhat conservative because of IBM's complex management setup.

Despite the laid-back culture, IBM is filled with radical thinkers that have contributed to the growth and success of this company. IBM is the place for a fresh graduate who wants a healthy work atmosphere to learn and grow professionally.

About you

Here’s what they are looking for in this role:

Required Technical and Professional Expertise:

• Any Graduate with 0 to 1 year of relevant experience in Customer Support, Inquiry Management/ Freshers.

Preferred Technical and Professional Expertise:

• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Maintains confidentiality; Listens to others without interrupting.
• Verbal Communication – Excellent verbal communication skills are required. Needs to talk with the Supplier/Client over the phone/email as and when required. Listens and gets clarification; Response well to questions.
• Written Communication – Writes clearly and informatively; Able to read and interpret written information.

How to apply

To apply for this role, just click on the Apply on employer site button. It will navigate to the career section where the application can be submitted quickly.