Service Associate – HR null

About IBM

IBM (International Business Machines) specializes in producing and selling computer software, hardware, and middleware. They also specialize in the provision of consulting and hosting services in various areas such as mainframe computers and nanotechnology.

IBM is best known for its software and hardware products as well as its data analytics and cloud computing services. They are also renowned for their significant role in technology research and advancement over the years. IBM is best known for popular inventions such as the hard disk drive, the floppy disk, and the UPC barcode.

IBM's mission is to set the pace for the creation, design, and production of the most sophisticated information technologies in the industry.

Your role

As Senior Practitioner-HR, you will be supporting employee and business needs in delivering outstanding HR services for employees.

Responsibilities:

• You will update and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
• Interface with customers to resolve questions and issues regarding compensation administration/processes
• Provides data for any internal business controls team as required
• Ensure compliance with the client’s existing standards
• You will require to have a good understanding of the internal and external policies, procedures, regulations, and compliance related to Human Resources and respond to employee queries.

Training, development & rotations

IBM is committed to preparing society for new collar careers and development via STEM training. IBM India will partner with universities that offer certain computer courses to train the next generation of tech staff. IBM India intends to equip Indian youths with the required skills to begin their chosen careers.

Salary & benefits

The average annual salary for this role is around INR 3.7 Lakhs (Source: Ambition Box). Below are the employee benefits at IBM:

• Remote working
• Soft skill training
• Job training
• Health insurance
• Free transportation
• Cafeteria
• Gymnasium
• Team outings
• Travel assistance
• Education assistance
• Free food
• Childcare

Career progression

IBM offers numerous opportunities for interns and fresh graduates to take advantage of. There are internship programs, apprenticeships, and other training programs to participate in and establish yourself in a chosen career path.

Besides, you'll be working with some of the best minds in the computer technology industry. That's a great perk of working at IBM. Fresh graduates and interns at IBM can learn on the job from their more experienced colleagues.

Work-life balance

Work-life balance is rated at 4.1/5.0 (Source: Glassdoor). Good platform to learn about multitasking. IBM provides a hybrid working option with flexible work timings.

Culture & vibe

Like most leading organizations in their respective industries, IBM has a good and healthy work culture. They thrive on great individuals and good corporate policies. However, the culture is somewhat conservative because of IBM's complex management setup.

Despite the laid-back culture, IBM is filled with radical thinkers that have contributed to the growth and success of this company. IBM is the place for a fresh graduate who wants a healthy work atmosphere to learn and grow professionally.

About you

Here’s what they are looking for with this role:

Required Technical and Professional Expertise

• Minimum 0-1 year in Core HR & Issue Resolution for any International IT / ITES Companies.
• Good verbal and written English language skills. Ability to communicate and resolve difficult customer service issues
• Expertise and knowledge in Core HR related processes (excluding Recruitment)
• Good knowledge of MS Excel
• Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines
• Ability to troubleshoot and implement changes in his/her processes
• Effectively Works with Others – Works well with internal customers and external suppliers and can positively influence others in problem-solving and work process improvements
• Attention to details
• Teamwork – the ability to work well within the team is key to this role

Preferred Technical and Professional Expertise

• Experience in HR Management System.
• Master's Degree in HR

How to apply

To apply for this role, just click on the Apply on employer site button. It will navigate to the career section where the application can be submitted easily.