What It Does: Kapture CRM is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software.
Vision: A full-service agency that brings people together, expands partnerships and creates solutions.
Size & Presence: 280+ employees located across 3 branches in India.
Kapture CRM is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. A cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry.
At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers. Keeping this in mind, we have designed a unique CRM software that is easy to use, easy to set up, and requires minimal customization.
Our array of features includes ticket management, a knowledge management system, an intelligent self-service portal, efficient customer data management, intelligent chatbots that provide contextual responses, an omnichannel support operation that integrates queries from multiple channels onto a centralized location, customized tools, and powerful API integrations for smooth operations.
Kapture CRM was co-founded by Sheshgiri Kamath (CEO), Vikas Garg (CTO), and Pearl Tewari (VP) in 2011. It is tailored to meet all your business intelligence needs and intent to provide impeccable customer service for businesses every day, at any time, from anywhere in the world.
Voila, you’ve landed at the right place. Kapture CRM is where your career will take a grand flight. Offering technology-driven sales, marketing & advertising solutions in the digital space for more than 100 top brands, Kapture is the future! We help automate businesses with our cutting-edge, mobile-based enterprise CRM software and offer opportunities to talented people like you to live your dream.
If you think you are a geek with some crazy ideas then Kapture is the right place to juice them out. Come, join a team of crazier people that encourages you to think out of the box and be a part of a revolution in the digital, mobility and enterprise solutions space.
The recruitment process is executed in a functional and systematic manner. There were 3 rounds, the first round is the telephonic interview, 2nd round was with the Sales head and the final round was with the CEO.