Leadership - handle technically challenging and politically sensitive customer situations
Strong communications skills – Excellent spoken and written English communication skills
Effective, polished interaction with the customer to gather information quickly; explain customer responsibilities in resolving the issue; communicate next steps and status, and inspire confidence
The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills
Cross-team collaboration
Required Experience: Min 2 years+
Notice Period: 15 - 30 Days
Location: Hyderabad
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Entry Pathway
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
E
Engineering & Mathematics (all other)
Engineering Management
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Graduate Success Stories
Graduate stories
Internships are very important as they give us practical knowledge and experience, and these are the first things you are asked about in an interview. You can learn your curriculum and study and get good grades, but they will ask about your experience.